Universal Coin & Bullion Review6 min read

Reading Time: 5 minutes

Planning for your retirement can be intimidating, especially if you’re not experienced in the stock market. Whether you have your retirement plan securely in place, or you’re a novice just getting started, you are likely interested in diversifying your investment portfolio to maximize its value. 

Who wouldn’t want to retire with more money?

This is where investing in precious metals comes in. Precious metals are a stable source of money in a volatile economy and something that many investors aren’t even aware of as an option in their retirement plan.

Picking the right precious metals firm can be just as confusing as playing in the stock market; there are numerous companies out there and it can get overwhelming when you’re trying to figure out who is reliable, honest, transparent, and offers up the type of products you’re interested in with stellar customer service. 

How does Universal Coin & Bullion stack up as a precious metals investment company? Keep reading this review to find out!

universal coin review

Who is Universal Coin & Bullion?

Universal Coin & Bullion was founded in 1994 and is a full-service,  Minnesota-based precious metals dealer that focuses on gold, silver, and copper bullion and offers investors a wide range of products for purchase including rounds and bars in various sizes.

Their facility consists of an indoor showroom for its customers to browse and shop, as well as a production facility that buys and sells scrap metals, produces rounds made of various metals, and even offers custom minting of gold and silver and they have provided their products to investors all over the world. 

Universal Coin & Bullion is a member of the Industry Council for Tangible Assets (ICTA). Members of the ICTA must abide by their ethics codes including honesty, education, and advocacy. They are also members of the Better Business Bureau (BBB) with an A+ rating and no complaints in over 20 years, while also selling more than 500 million troy ounces of silver since being established in 1994.

Additionally, Universal Coin & Bullion is an IRA-approved provider. They allow investors to open an individual retirement account with precious metals, such as gold, silver, platinum, and palladium bullion, and U.S. Mint collectibles. They truly are a full-service precious metals dealer. 

What Does Universal Coin & Bullion Offer Investors?

Universal Coin & Bullion is in compliance with all state and federal requirements and is a member of the Industry Council on Tangible Assets (ICTA). They specialize in the following:

  • Gold
  • Silver
  • Palladium
  • Platinum
  • Rhodium
  • Coins-including American Eagles, American Buffaloes, and Canadian Maple Leafs, to name a few
  • Jewelry
  • Scrap metals

Bars are available in different weights and each bar comes with an assay card to ensure you can document its authenticity. They also design their own coins with images related to freedom, so each coin is unique. 

Payment can be arranged by check, credit card, debit card, and bank wire transfers and they will typically be completed within two business days unless you opt for an overnight bank wire transfer. Oh, and you can complete transactions 24/7/365 on their website with absolutely free shipping.

Universal Coin & Bullion differentiates itself from its competitors by keeping its prices competitive and by giving back to the community in its outreach program. So, investing with Universal Coin & Bullion is a “win-win” situation. 

Universal Coin & Bullion Customer Reviews

When it involves your money, you want to work with a company that is reliable and highly rated. When it comes to buying and selling bullion, Universal Coin & Bullion is one of the most trusted names in the industry and is considered a true leader in the precious metals world. 

With decades of experience, Universal Coin & Bullion has mastered their trade. Aside from the consistent positive customer reviews, Universal Coin & Bullion has won several awards, including:

Customers continuously share that they enjoy the superior level of customer service that they’ve received from Universal Coin & Bullion, including the speed of service and competitive pricing. 

Complaints Against Universal Coin & Bullion

Businesses that have been around as long as Universal Coin & Bullion has been are bound to have some complaints through the years. The most common types of complaints that Universal Coin & Bullion receive are the following:

  • Poor Communication – Some customers have stated that they were given no warnings about canceled transactions, vague explanations on why refunds were never given, and/or promises of refunds that never came to be. 
  • Poor Customer Service – There seems to be a high turnover rate for customer service representatives within the Universal Coin & Bullion organization. This means that phone calls aren’t always being answered or returned, customers are often shuffled from one representative to another, and many complaints are not acknowledged by company management when the situation escalates.
  • Unprofessional Behavior – One of the biggest complaints seen on third-party review sites is that Universal Coin & Bullion can be quite unprofessional if you are late on payments or when they are running a marketing program. Consumers have stated that Universal Coin & Bullion calls frequently and during times that are inconvenient. 
  • Lawsuits – Unfortunately, some of the complaints against Universal Coin & Bullion have resulted in complaints to the FTC and some lawsuits. These suits are mainly regarding products not being received by the consumer and this is something to keep in mind when making your decision about using their services.

Remember: It is always more common to see complaints about a company online than it is to see positive reviews. It takes 40 positive reviews to undo the damage that just one negative review can cause, so read all the reviews and make a decision based on your gut instincts and the fact that Universal Coin & Bullion wouldn’t be around after all these decades if they were bad at business.  

The Military, the NRA, and Universal Coin & Bullion 

Something unique about Universal Coin & Bullion is their partnership with the National Rifle Association (NRA). The NRA was formed “for the protection of the Second Amendment rights of all law-abiding citizens” and this partnership gives members deals on precious metals, free shipping, a 10% discount on custom products, including certificates and non-bullion custom coins. All of this is available with a membership of $35/year. 

Universal Coin & Bullion also offers discounts for anyone in any branch of the U.S. Military. This has expanded their customer base and gives military members discounts on all products that Universal Coin & Bullion offers. 

The Verdict on Universal Coin & Bullion

Universal Coin & Bullion has helped thousands of customers in the U.S., Europe, and South America since being formed in 1994. They have been a leader in the world of numismatics for decades, earning the trust of their customers from all walks of life. Whether your interest is in investing in coins and bullion for your personal collection or your IRA, purchasing collectibles, scrap, or jewelry, or you just want to learn more about the world of precious metals, Universal Coin & Bullion has it all. 

Sure, there are negative reviews for Universal Coin & Bullion online, but there are negative reviews for every company out there and the positive reviews definitely outweigh the bad. If you are looking for a reliable and trustworthy precious metals investment company that knows their stuff and has been around long enough to know what investors want, then you should definitely consider Universal Coin & Bullion for all of your precious metals needs. 

About 

Edwin Cannon has spent his entire career in the financial industry and specializes in alternative investments and surviving marketing turbulence. He started My Retirement Paycheck to help educate consumers about retirement investment options that aren't typically introduced by advisors.